Delivery
Team
Honesty. Hard work. Integrity. Service. Quality.
Since 1966, we have
strived to live up to these principles while
building our organization into New England's
leading manufacturer and distributor of engineered
wood products.
We continually
work to improve our products quality and delivery
systems improvements geared to support our
wholesale customer's effort to sell our products
and enhance profitability.
To us, service
means responding to needs. It means
excellent designs. It means timely production and
delivery.
The Wood
Structures commitment to superior service starts
with quality assurance when we select our
premium-grade lumber and Mitek® connector
plates. From then on, it's a commitment that
never quits-one that maximizes technology, such as
Mitek 20/20® design software, to create higher
value for our customers and their customers, who
are primarily contractors.
Seeing the
details-from selecting appropriate grades and
species of lumber to having in-house engineering
and design capability--is part of our pledge to
ensure the highest possible quality and the most
effective application of truss technology.
At WSI, going
the extra mile is evident with every delivery of
our products. We:
- self-unload
deliveries to the job site
- individually
label trusses to simplify installation
- identify all
special bearing locations
- prominently
tag lateral bracing requirements
- display the
BOCA approval stamp on all trusses
- assemble
multi-ply girders at our plant and deliver
them installation-ready
- provide all
TPI-recommended handling and bracing
requirements
- mark all
trusses with the Wood Structures brand

Technical
Sales Support
At Wood Structures,
service goes far beyond selling the product.
We work closely with our customers to help ensure
the job gets done right, from start to
finish. That means quality assurance,
dependability, reliability and cost savings-and
confidence that our products are designed to meet
the industry's most stringent standards.
Our outside and
inside technical sales team has over 200 years of
combined experience with trusses and engineered
wood products. Count on our team to provide
the technical expertise, hands-on experience and
professional understanding required to assure the
quality of your work, as well as ours.
Because the true
measure of our success-and the reason we've become
a leader in the industry-is thousands of satisfied
customers.
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